Adapting Communications to Retain Customers – COVID-19 Business Help Series

26 May 2020

Tuesday 26 May, 10:00am - 1:00pm

The current global crisis has seen a drastic shift in consumers’ needs and buying behaviour online. To help retain customers, many businesses now need to adapt their online communication strategy to align with shifting market needs, wants and consumer habits.

This free London Growth Hub webinar will provide you with the tools to help revamp your digital presence, messaging and communication tactics to match your customers changing needs.

Gain valuable insights to keep your current audience engaged and discover which digital platforms and channels can help you meet your customers where they are now.

What will you learn? 

Understand the shifts and changes happening in the market

  • How your communication and tone need to adapt

  • Design an action plan to help better interact with your audience

  • Tools and tactics to help reach your audience

  • Build brand loyalty

Who is this event for?

If your business is looking for expert advice on how to align your communication strategy with the changing needs of your target audience due to COVID-19, this webinar is for you.


Once you apply to attend the webinar you will be asked to meet the following criteria:

Be based in London
Be registered in the UK

Given that this London Growth Hub webinar is part-funded by the European Regional Development Fund's (ERDF) Hub & Spoke Project, you will be asked to complete a registration form and provide details on whether your company:

Meets the SMEs (small and medium-sized enterprises) criteria according to the European SME definition
Is not "Undertaking in Difficulty" as at 31 December 2019. Please see the definition here
Has not received more than €200,000 in public funds over the last 3 fiscal years

Please note that regardless of the three points mentioned above which must be collated for ERDF purposes, all businesses based in London and registered in the UK will be welcomed to join the event.